Shipping policy

Packaging & Shipping  

Please allow up to 2 - 3 business days for the packing of custom orders, particularly during periods of high demand.  

As a complimentary service, all UK orders include FREE 48-hour tracked shipping via Royal Mail.  

Please note: While some orders may be dispatched the same or next day (depending on demand), the 3-day processing window ensures we maintain the highest quality and attention to detail for every purchase.  

Duties & Taxes

In certain countries, it is common for Duties & Taxes to be paid when importing products.
Please note, it is YOUR responsibility to pay any Duties & Taxes that may occur and it is not included in the delivery charge. Any orders that are returned to us due to any Duties & Taxes not being paid will be subject to admin fees which will be deducted from your final refund. The original delivery charge will NOT be refunded.